Your Stay, Simplified

Everything you need to know to plan your stay, embrace the bush and enjoy every moment with ease and confidence.

NATUMOI FAQs

Guide to Your
Natumoi Experience

Planning a stay at Natumoi is about balancing curiosity, adventure and comfort. We understand that families may have questions about the house, the bush environment, or the experiences on offer. This section provides practical information and guidance to help you feel confident and prepared, so you can focus on exploring, connecting and creating unforgettable memories in the heart of the Mara.

Important Notes:

While every effort is made to provide an immersive and seamless experience, guests should remember that Natumoi is situated in a remote bush environment.

Wildlife is present throughout the conservancy and may be encountered during walks, drives or even from the house itself. Children should always be supervised outside, and the team will provide guidance to ensure safety. Seasonal weather can influence activities, so flexibility is encouraged. Our goal is to balance adventure with comfort, allowing families to explore, connect and create meaningful memories while remaining safe and supported at all times.

Booking & Stay

What is the minimum stay at Natumoi?

A minimum stay of 2 nights applies during low season, and 3 nights during high season.

How do I make a booking?

You can book directly through our website, or reach out to us at office@natumoihouse.com and we’ll take care of the rest.

Is there a restriction on the number of guests?

Natumoi can accommodate up to 9 adults and 5 children (excluding infants).

Can we customise our stay?

Absolutely. Tell us what you’re into and we’ll share our activity list. We can plan everything in advance, or keep things flexible and shape your stay once you’re here.

Arrival & Transport

How do we reach Natumoi?

From Nairobi, you can either take a 4.5–5 hour drive or a short flight from Wilson Airport (approximately 45 minutes).

We can arrange a pick-up from Mara North (around 60 minutes, at an additional cost) or from Ngerende airstrip (just 15 minutes away, included).

If you’re staying in the Mara Triangle, it’s approximately a 90–120 minute drive. We’re also happy to organise this as a day trip.

Can we arrange air transfers directly to the property?

Yes. Safarilink operates flights from Wilson Airport to both Ngerende (15 minutes from Natumoi) and Mara North (approximately 60 minutes away).

Can we charter a flight?

Yes — for groups, this is often the most seamless option. Charter flights can land at a nearby airstrip approximately 5 minutes from the house (subject to confirmation).

For groups of 6+, chartering can often be comparable in cost to scheduled flights while offering far more flexibility. We’re happy to coordinate this for you.

Is parking available?

Yes. There is space to park up to 3 cars at the house.

The House & Facilities

Are meals included?

Absolutely. All stays include breakfast, lunch and dinner, along with sundowners, snacks, and a selection of soft drinks, wines and beers.

We also offer a curated selection of premium wines, spirits, and elevated experiences (such as bush breakfasts and bespoke sundowners) at an additional cost.

Is there internet and mobile connectivity?

Yes. Thanks to Starlink, we have a fast and reliable connection — so you can stay as connected (or disconnected) as you like.

Can we hire private staff for our stay?

Yes, this can be arranged. Share your requirements with us and we’ll guide you on what’s possible.

Experiences & Activities

Are game drives private?

Yes — all game drives are completely private. You’ll have a dedicated safari guide and vehicle for your stay.

One vehicle seats up to 8 guests (younger children can sit on laps if needed). Additional vehicles can be arranged at extra cost.

Typical timings:
  • Morning: 6:30/7:00am – 9:30/10:00am
  • Afternoon: 3:30/4:00pm – 6:30pm (often including sundowners)

All timings are flexible. We can also organise bush breakfasts, picnics, or return-to-house breakfasts.

Do activities require prior experience?

No prior experience is needed for most activities, which can be tailored to you. Horse riding is the only exception and may require some experience.

What does a typical day look like?

Each stay is shaped around you, but a typical day might include: Early morning game drive with coffee in the bush → breakfast → relaxed late morning (pool, reading, guided activities) → long lunch → afternoon game drive with sundowners → dinner under the stars or by the fire.

Families & Safety

Are children welcome?

Very much so. Natumoi is designed as a family home in the bush and we love hosting children of all ages.

Children can move freely within the house and main garden areas during the day. However:

  • Children should be supervised at all times, especially around the pool
  • Exploration beyond the immediate house area should be done with a guide or staff member

We’re happy to tailor activities to keep younger guests engaged.

Is Natumoi fenced? Will we need to be escorted?

Natumoi sits within Naretoi Conservancy, which is fenced to prevent larger wildlife (such as elephants) from entering.

Around the house, there is a low wooden barrier along the front (covering the lawn, deck and pool), and the house itself is slightly elevated.

During the day, wildlife does not typically enter the immediate garden area and guests can move freely within these spaces.

  • However, as this is a wild environment:
  • We recommend being accompanied by a guide when walking beyond the immediate house area
  • Children should always be supervised
What size is the pool?

The pool is 15.2m x 4.55m

There is no lifeguard on duty, so guests swim at their own risk and children should be supervised at all times.

Health & Travel

Health & medical guidance

We recommend all guests consult their doctor or travel clinic ahead of their trip for personalised advice.

Malaria guidance

The Maasai Mara is not considered a high-density malaria area, particularly compared to other parts of Kenya.

  • That said, malaria risk can still be present. We recommend:
  • Consulting your doctor before travel
  • Using insect repellent
  • Wearing long sleeves in the evening
  • Sleeping under mosquito nets

If you are also visiting the Kenyan Coast (e.g. Diani or Lamu), anti-malarial medication is typically advised.

Vaccination recommendations

There are no mandatory vaccinations for most travellers arriving from Europe or North America. However, commonly recommended vaccinations include:

  • Hepatitis A
  • Typhoid
  • Tetanus (routine vaccinations up to date)
  • Hepatitis B (depending on stay)

Yellow Fever: A certificate may be required if arriving from or transiting through a high-risk country.

Please consult your doctor for personalised guidance.

Packing

What kind of clothing should I bring?

Lightweight, breathable clothing in neutral tones. Long sleeves and trousers are ideal for sun and mosquito protection.

  • Also recommended:
  • Comfortable walking shoes
  • Warm layer for mornings/evenings
  • Swimwear
  • Hat and sunglasses
  • Light waterproof jacket
What are the essentials?
  • Passport and visas (if required)
  • Travel and medical insurance
  • Necessary medication
  • Toiletries
  • Sunscreen (high SPF)
  • Insect repellent
  • Refillable water bottle
  • Travel adapter
  • Vaccination certificates (if required)
What else can I bring?

If you have extra space, you’re welcome to bring supplies for local community projects such as:

  • Footballs and pumps
  • Tennis balls
  • Eco-friendly stationery
  • Toothbrushes
  • Basic first aid supplies
  • Books for schools or conservation libraries